You have dove into Global Exoticquatics !
Frequently asked questions
-
WE DO NOT ACCEPT ANY RETURNS ALL SALES ARE FINAL.
-
WE SHIP MONDAY THROUGH WEDNESDAY, VIA UPS NEXT DAY AIR ONLY. THE SERVICE IS NOT NEXT DAY AFTER YOU ORDER IT IS NEXT DAY AFTER IT SHIPS.
-
NO WE ONLY SHIP TO ALL 50 US STATES INCLUDING PUERTO RICO
-
ONCE YOUR ORDER SHIPS YOU WILL RECIEVE A EMAIL WITH TRACKING INFORMATION. TRACKING NUMBERS ARE SENT THE EVENING AFTER YOUR ORDER HAS SHIPPED.
-
Dead On Arrival Policy- Please provide a Clear Video of unopen bag(s) within 2 hours from arrival time. All DOA Fish will be fully refunded or replaced no questions asked. Shipping cost will NOT be refunded, if you decide to have fish replaced you will need to pay shipping cost. We will not be responsible for any delays, missed delivery, or damage caused by carrier. Please make sure you understand this policy before purchasing any items. Once purchase is made you agree to these terms and all sales are final.